- Couldn't Download To Onedrive Mac Sync
- Onedrive Mac Install
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There are two basic ways that you, as an admin, can deploy the OneDrive sync app to Mac users in your organization:
To fix both problems requires you to identify and rename the problem file or folder on Windows OS and restart the OneDrive setup wizard on your Mac. If you are unable to restart the setup wizard within the OneDrive already on your Mac, then you need to delete the app from Dashboard and re-install OneDrive from Mac App Store. Store photos and docs online. Access them from any PC, Mac or phone. Create and work together on Word, Excel or PowerPoint documents.
OneDrive (formerly SkyDrive) for Mac is the easiest way to access your OneDrive from your Mac. When you install OneDrive, a OneDrive folder is created on your computer. One place for everything in your life. Easily store and share photos, videos, documents, and more - anywhere, on any device, free. Sudo mkdir /Values/Mac/OneDrive. 1 point 9 months ago. A short time after I updated to Catalina, I got a dialogue saying that my OneDrive folder couldn't be found. I just reselected the original OneDrive folder location when prompted. Trying to download everything in my OneDrive to the device. How to Download and Install OneDrive on Mac 3. Log into the website above with your newly.
Have users install and set up the OneDrive sync app themselves by following the instructions in Sync files with OneDrive on Mac OS X. To install the OneDrive sync app for Mac, a user has to be administrator on the Mac or know an administrator account name and password.
Download the installer package file to your local network, and then use your software distribution tools to deploy the app to your users. By using a software distribution tool, you have more control over the deployment, including which users get the sync app and when. The OneDrive sync app for Mac uses the Apple Installer technology for installation. This means you can use the software distribution tools that you normally use to deploy software to Mac users. You can use Microsoft Intune. Other common tools are Jamf Pro, Munki, and AutoPkg. You can also use Apple Remote Desktop and AppleScript.
Manage OneDrive settings on macOS using property list (Plist) files
After the OneDrive sync app for Mac is installed, users can configure settings for the app. These settings are called preferences. As an admin, you might want to provide users in your organization with a standard set of preferences. Preferences for the OneDrive sync app for Mac are stored in preference files. These files are often referred to as .plist files.
Standalone | Mac App Store | |
---|---|---|
PList Location | ~/Library/Preferences/com.microsoft.OneDrive.plist | ~/Library/Containers/com.microsoft.OneDrive-mac/Data/Library/Preferences/com.microsoft.OneDrive-mac.plist |
Domain | com.microsoft.OneDrive | com.microsoft.OneDrive-mac |
Configure sync app settings
Configure the settings on macOS in the typical way:
Quit the OneDrive application.
Define the settings you want to change by creating a Plist with the values, or use a script to set the default values.
Deploy the settings onto the local computer.
Refresh the preferences cache.
On the next start of OneDrive, the new settings will be picked up.
Overview of settings
Use the following keys to preconfigure or change settings for your users. The keys are the same whether you run the standalone or Mac App Store edition of the sync app, but the property list file name and domain name will be different. When you apply the settings, make sure to target the appropriate domain depending on the edition of the sync app.
Setting | Description | Parameters | Example Plist Entry |
---|---|---|---|
Disable personal accounts | Blocks users from signing in and syncing files in personal OneDrive accounts. If this key is set after a user has set up sync with a personal account, the user will be signed out. | DisablePersonalSync (Bool): When set to true, this parameter prevents users from adding or syncing personal accounts. | <key>DisablePersonalSync</key> <(Bool)/> |
Default folder location | Specifies the default location of the OneDrive folder for each organization | TenantID (String): TenantID determines which accounts the default folder location setting should apply to. Find your Microsoft 365 tenant ID DefaultFolderPath (String): DefaultFolder specifies the default folder location. Mac App Store: The path must already exist when users set up the sync app. Standalone: The path will be created on users' computers if it doesn't already exist. Only with the Standalone sync app can you prevent users from changing the location. | <key>DefaultFolder</key> <array> <dict> <key>Path</key> <string>(DefaultFolderPath)</string> <key>TenantId</key> <string>(TenantID)</string> </dict> </array> |
Automatic upload bandwidth percentage | Enables the sync app to automatically set the amount of bandwidth used based on available bandwidth for uploading files | AutomaticUploadBandwidthPercentage (int): This parameter determines the percentage of local upload bandwidth that the sync app can use. Accepted values are from 1 through 99. | <key>AutomaticUploadBandwidthPercentage</key> <int>(Bandwidth)</int> |
Set maximum upload throughput | Sets the maximum upload throughput rate in kilobytes (KB)/sec for computers running the OneDrive sync app | UploadBandwidthLimited (int): This parameter determines the upload throughput in KB/sec that the sync app can use. The minimum rate is 50 KB/sec and the maximum rate is 100,000 KB/sec. | <key>UploadBandwidthLimited</key> <int>(Upload Throughput Rate in KB/sec)</int> |
Set maximum download throughput | Sets the maximum download throughput rate in kilobytes (KB)/sec for computers running the OneDrive sync app | DownloadBandwidthLimited (int): This parameter determines the download throughput in KB/sec that the sync app can use. The minimum rate is 50 KB/sec and the maximum rate is 100,000 KB/sec. | <key>DownloadBandwidthLimited</key> <int>(Download Throughput Rate in KB/sec)</int> |
Dock icon | Specifies whether a dock icon for OneDrive is shown | HideDockIcon (Bool): When set to true, this parameter hides the OneDrive dock icon even when the application is running. | <key>HideDockIcon</key> <(Bool)/> |
Open at login | Specifies whether OneDrive starts automatically when the user logs in | OpenAtLogin (Bool): When set to true, OneDrive will start automatically when the user logs in on the Mac. | <key>OpenAtLogin</key> <(Bool)/> |
Enable Files On-Demand | Specifies whether Files On-Demand is enabled. If you don't set this setting, Files On-Demand will be enabled automatically as we roll out the feature, and users can turn the setting on or off | FilesOnDemandEnabled (Bool): When set to true, new users who set up the sync app will download online-only files by default. When set to false, Files On-Demand will be disabled and users won't be able to turn it on. | <key>FilesOnDemandEnabled</key> <(Bool)/> |
Disable download toasts | Prevents toasts from appearing when applications cause file contents to be downloaded | DisableHydrationToast (Bool): When set to true, toasts will not appear when applications trigger the download of file contents. | <key>DisableHydrationToast</key> <(Bool)/> |
Block apps from downloading online-only files | Prevents applications from automatically downloading online-only files. You can use this setting to lock down applications that don't work correctly with your deployment of Files On-Demand. | HydrationDisallowedApps (String): Json in the following format [{'ApplicationId':'appId','MaxBundleVersion':'1.1','MaxBuildVersion':'1.0'}] 'AppID' can be either the BSD process name or the bundle display name. MaxBuildVersion denotes the maximum build version of the application that will be blocked. MaxBundleVersion denotes the maximum bundle version of the application that will be blocked | <key>HydrationDisallowedApps </key> <string> [{'ApplicationId':'appId','MaxBundleVersion':'1.1','MaxBuildVersion':'1.0'}, {'ApplicationId':'appId2','MaxBundleVersion':'3.2','MaxBuildVersion':'2.0'}] </string><(Bool)/> |
SharePoint Server Front Door URL | Specifies the SharePoint Server 2019 on-premises URL that the OneDrive sync app should try to authenticate and sync against | SharePointOnPremFrontDoorUrl (string): The URL of the on-premises SharePoint Server. | <key>SharePointOnPremFrontDoorUrl</key> <string>https://Contoso.SharePoint.com</string> |
SharePoint Server Tenant Name | Specifies the name of the folder created for syncing the SharePoint Server 2019 files specified in the Front Door URL. | SharePointOnPremTenantName (string): The name that will be used when creating a folder to sync the on-premises SharePoint Server files. If specified, the folder names will take the form of: OneDrive – TenantName TenantName If not specified, the folder names will use the first segment of the FrontDoorURL as the Tenant Name. Example - https://Contoso.SharePoint.com will use Contoso as the Tenant Name | <key>SharePointOnPremTenantName</key> <string>Contoso</string> |
SharePoint OnPrem Prioritization | For hybrid scenarios where the email is the same for both SharePoint Server on-premises and SharePoint in Microsoft 365, determines whether or not the client should set up sync for SharePoint Server or SharePoint in Microsoft 365 first during the first-run scenario. | SharePointOnPremPrioritizationPolicy (int): This parameter determines which service to attempt to authenticate against for setting up sync. 1 indicates OneDrive should set up SharePoint Server on-premises first, followed by SharePoint in Microsoft 365. | <key>SharePointOnPremPrioritizationPolicy</key> <int>(0 or 1)</int> |
Allow syncing OneDrive accounts for only specific organizations | This setting lets you prevent users from easily uploading files to other organizations by specifying a list of allowed tenant IDs. If you enable this setting, users get an error if they attempt to add an account from an organization that is not allowed. If a user has already added the account, the files stop syncing. This setting takes priority over Block syncing OneDrive accounts for specific organizations. Do not enable both settings at the same time. | TenantID (String): TenantID determines which tenants the allow tenants list setting should apply to. Set the bool to True to allow the tenant to sync. Find your Microsoft 365 tenant ID | <key>AllowTenantList</key> <array> <dict> <key>TenantId1</key> <Bool>True</Bool> <key>TenantId2</key> <Bool>True</Bool> </dict> </array> |
Block External Sync | Prevents the sync app from syncing libraries and folders shared from other organizations. | BlockExternalSync (Bool): Set to true to prevent syncing OneDrive and SharePoint libraries and folders from organizations other than the user's own organization. Set to false or do not include the setting to allow. Learn about OneDrive B2B Sync. | <key>BlockExternalSync</key> <(Bool)/> |
Disable the tutorial that appears at the end of OneDrive Setup | This setting lets you prevent the tutorial from showing at the end of OneDrive Setup. | DisableTutorial (Bool): When set to true, users will not see the tutorial after they complete OneDrive Setup. | <key>DisableTutorial</key> <(Bool)/> |
Block syncing OneDrive accounts for specific organizations | This setting lets you prevent users from uploading files to another organization by specifying a list of blocked tenant IDs. If you enable this setting, users get an error if they attempt to add an account from an organization that is blocked. If a user has already added the account, the files stop syncing. This setting does NOT work if you have Allow syncing OneDrive accounts for only specific organizations enabled. Do not enable both settings at the same time. | TenantID (String): TenantID determines which tenants the block tenants list setting should apply to. Set the bool to True to disable the tenant from syncing. Find your Microsoft 365 tenant ID | <key>BlockTenantList</key> <array> <dict> <key>TenantId1</key> <Bool>True</Bool> <key>TenantId2</key> <Bool>True</Bool> </dict> </array> |
You can also configure the OneDrive Standalone sync app to receive delayed updates.
PList Location | ~/Library/Preferences/com.microsoft.OneDriveUpdater.plist |
Domain | com.microsoft.OneDriveUpdater |
Setting | Description | Parameters | Example Plist Entry |
---|---|---|---|
Tier | Defines the update ring for the computer | UpdateRing (String): This parameter has two different values. Production - The default update ring for OneDrive updates. Insiders - This update ring receives updates that are 'pre-production' and will allow you to play with features before they are released. Note that builds from this ring may be less stable. Enterprise - This update ring (now called 'Deferred') receives updates after they have rolled out through the Production ring. It also lets you control the deployment of updates. For more info about the update rings and how the sync app checks for updates, see The OneDrive sync app update process. | <key>Tier</key> <string>(UpdateRing)</string> |
If you’re having issues with high CPU usage with your OneDrive for macOS installation you might want to try the following fix suggestions.
Microsoft has made Files On-Demand available for High Sierra or later back in January 2019.
I have been using this in order to keep the Files On-Demand feature that has been available for some time now in a specific preview build. I can’t say though, if there has been any kind of update to this build Microsoft is making available (download here).
The Files On-Demand feature works well enough on this build and it’s so useful that I’ve been using despite the issues it has.
The main issue I’ve been struggling with is that OneDrive will stop working after some days – it will just crash without any warning soon after the app loads. As this is a silent crash, you won’t even be aware that your files are not being synced at all uploading files correctly, at least some files appear to get stuck in the upload queue.
Check File Permissions and Attributes
One issue that may be causing files getting stuck in Onedrive for Mac’s upload queue is wrong permissions. While Apple has a specific permission reset instructions article available, my experience it didn’t help. I found that the files getting stuck had 644 permissions in contrast to the rest, which had 755.
In the example above the two top files were stuck in the upload queue.
Couldn't Download To Onedrive Mac Sync
So using Terminal I reset these permissions for all files back to 755 by issuing the command below within the OneDrive folder:
sudo chmod -R u=rwx,g=rx,o=rx
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If your OneDrive folder is in the default user home location you can get there by issuing cd ~/OneDrive
after which you can issue the command above.
The files didn’t upload straight away after these commands, but a few minutes later all were uploaded. After that I exited OneDrive, and started it again, after which I had no more excessive CPU usage.
Another Fix
The following instructions are only for the Standalone version of OneDrive (i.e. if you didn’t get OneDrive for Mac via the Mac Store; if this is your case, just try removing the app and clearing the KeyChain manually).
Considering that OneDrive is not loading or if it is constantly crashing, you might want to follow the steps below. This will reset all KeyChain entries (including the login), and some other settings, so you’ll basically have to login again and wait for OneDrive to check all your local files against the online stored versions.
Here we go:
- Close OneDrive using the app (if open), by pressing the cloud icon and selecting Settings > Quit.
- Open Activity Monitor and kill any OneDrive related task you find (there might be some OneDrive Finder Integration entries there as well).
- Open Finder, navigate to Applications > OneDrive.app, right-click it and select Show Package Contents.
- Navigate to Contents > Resources
- Find “ResetOneDriveApp.command” or “ResetOneDriveAppStandalone.command” and double-click it.
- After that a Console script should run on its own and you can close it when completed.
- Open OneDrive again and login.
Caveats for the Fix above
Note that if you are using Files On-Demand and experiencing similar issues to mine, the procedure above will probably also reset your default selection for files and folders you have manually excluded from your synchronization selection (i.e. “Free up space”).
Onedrive Mac Install
Essentially, you’ll have to choose whichever ones you want or leave it to OneDrive to manage it.
For More on OneDrive for Mac troubleshooting
Microsoft FAQ: