Logmein Rescue Calling Card, free logmein rescue calling card software downloads, Page 3. The LogMeIn Rescue Calling Card is a hotline for your customers to contact you whenever they need support. Helpdesk organizations: simplify the support process and increase customer satisfaction Outsourced IT providers: drive repeat business. Safari(Mac): press Command+Option+L to get quick access to the list of recently downloaded files. On Windows you will also need to accept security prompts to allow the program to run. Downloads LogMeIn Rescue Calling Card. Learn more about Rescue. Multi-platform support for users across PC, Mac, iOS, and Android devices; Full customization and administration controls that lets you tailor Rescue to your company’s processes; Enterprise-grade security measures, including TLS 1.2 transport security with AES-256-bit encryption. Calling Card As a built-in Rescue feature, Calling Card lets your end users launch a remote support session from their desktop shortcut with a single click. All it takes is a simple one-time download and installation by individual users. Once they’ll be able to kick off a remote support session and connect with support technicians in seconds.
What is it?
The LogMeIn Rescue Calling Card is a hotline for your customers to contact you whenever they need support.
- Helpdesk organizations: simplify the support process and increase customer satisfaction
- Outsourced IT providers: drive repeat business
- Software vendors: offer premium support services to your customers
How does it work?
Support technicians leave behind a desktop icon - branded with your company logo - to remote PCs. When your customers need future support, they simply click the icon, which opens your branded Calling Card Applet.
After completing a short form, customized to collect the information you require, they are connected to a specific Technician or Technician Group that you specify.
For more information:
- View a 30 minute webcast that provides an overview of the Calling Card, and includes a product demo of exactly how to configure it.
(Viewing with Internet Explorer and Windows Media recommended.) - View just the demo, and see how to deploy the Calling Card in less than 5 minutes.
The Calling Card feature has literally quadrupled my remote assistance revenue, and also has given my end users an improved sense of value.
The Rescue Calling Card is a hotline
for your customers to contact you
whenever they need support.
How do I set it up?
The Calling Card is set up through the LogMeIn Rescue Administration Center.
For detailed instructions see the Admin Center User Guide.
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